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Builtapps

Custom software & automation · Europe-first

Software that fits how your business actually works.

We replace spreadsheets, inbox threads and copy-paste with dependable web apps, mobile apps and AI automation — built by a senior team, documented, and supported for years.

Start a projectSee our work
25+
products in production
4
markets: EU · UAE · AU · LK
< 1 day
to a written reply
Before · 8 disconnected toolsAfter · one system, automated

One system

Automated

Email threads
Spreadsheets
WhatsApp
Invoices
Phone calls
Paper forms
Customer list
Reports

Shipped & running in production

Custom Denning digital platformAustralia · UKKindai Aqua CRMDubaiPrivate bus operator solutionSri LankaIntelligent Voice AgentsDubaiSMSF AdministrationAustraliaCarbon Affinity websiteAustraliaSouth Properties websiteDubaiBrissbella Beauty SchoolSri LankaR3initiative platformDubaiIntelligent QR generatorSri LankaGood gecko websiteAustraliaLocateMeGlobalSaddhaGlobal platformPinkaura UTM platformDubaiPetzoo digital platformColomboExtra small clothing storeSri LankaOECSL community platformSri LankaByCeylon marketplaceSri LankaDivine Shield sanctuaryGlobalClarioBuiltapps productVerifymeBuiltapps productEcoPassBuiltapps productLiveshare VRBuiltapps productNexus TravelBuiltapps productMedCore ProBuiltapps product

Outcomes, not output

Measured in hours returned to your team.

Every engagement starts with the number that matters to the business. These are reported by the clients who run the systems today.
60%

less time on monthly reporting

Kindai Aqua CRM · Dubai

85%

fewer manual data-entry errors

SMSF Administration · Australia

66%

faster client onboarding

Carbon Affinity · Australia

What we build

Four ways we take work off your plate.

01 / 04

Custom web & mobile apps

Internal tools, customer portals and products that mirror how your team really works — with roles, audit trails and GDPR in mind.

  • Operations dashboards
  • Customer & partner portals
  • iOS / Android apps
  • MVPs that scale
Explore the service
ops.yourcompany.eu

Tuesday · Rotterdam DC

Good morning, Sanne

Search orders

Orders today

1,284

+12.4%

On-time rate

98.2%

+3.1%

Manual hours saved

31 h

this week

Throughput

This month Last month
OrderCustomerETAStatus
SO-48213Van Dijk Groothandel14:20Dispatched
SO-48212Nordlicht GmbH15:05Picking
SO-48210Atelier Rousseau16:40Stock check
SO-48207Marina Supplies FZ17:15Dispatched
02 / 04

Process automation

We connect the systems you already pay for and remove the copy-paste in between. AI only where it is measurably more reliable.

  • CRM & ERP integrations
  • Document & email parsing
  • Automated reporting
  • Human-in-the-loop review
Explore the service
flows.yourcompany.eu
Order intake automationLive
v14 · deployed 2d ago
Supplier email

IMAP · orders@

Extract line items

AI · confidence 0.97

Validate & dedupe

Rules · 14 checks

Create ERP order

Exact Online API

Notify team

Slack #ops

run #9 412 · 3.2s · 18 lines → SO-48213
run #9 411 · 2.9s · 6 lines → SO-48212
03 / 04

AI voice & chat agents

Receptionists that answer every call, qualify the lead and write it to your CRM — in your tone of voice, with clear hand-off rules.

  • Inbound call handling
  • WhatsApp & web chat
  • Bookings & qualification
  • CRM write-back
Explore the service
agent.yourcompany.eu

Inbound call · +31 20 •• •• 418

AI receptionist · 02:14

Hi, I’d like to book a viewing for the Marina apartment this weekend.
Of course. Saturday 11:00 or Sunday 14:30 are free — which suits you?
Saturday works. It’s for two people.
Lead captured → CRM
Viewing · Sat 11:00Budget · AED 2.4MAgent · Sarah
04 / 04

Support & evolution

Predictable retainers for monitoring, patching and steady improvement — so the system stays fast, secure and useful for years.

  • Uptime & error monitoring
  • Security patching
  • Monthly improvements
  • Named technical lead
Explore the service
status.yourcompany.eu
All systems operational
Retainer · Tier 2
Client portal · uptime 90 days99.98%

p95 response

126 ms

Open tickets

2

Median first reply 41 min

Dependency patch · next 15.4.6Security
Nightly backup verified · eu-central-1Ops
Feature: bulk invoice exportRelease
Cert renewal scheduled · 12 daysOps

Selected work

Real products, in use every day.

Captured from the live products. Each one replaced manual work, scattered tools or an agency site that couldn't keep up.
View all projects
01 Australia · UK

Custom Denning digital platform

Websites, campaign pages, a production operations portal and an aftersales support portal for Australia’s home-grown electric bus manufacturer.

6

Connected systems delivered

customdenning.com.au
Custom Denning digital platform — live product
02 Dubai

Kindai Aqua CRM

The Kindai Aqua dashboard is an online accounting system developed for Kindai Imports & Exports (Pvt) Ltd. From the screenshots and the change‑request document, the system appears to be designed around a standard double‑entry accounting workflow with added purchasing and inventory features.

60%

Time saved on monthly reporting

kindai.ae
Kindai Aqua CRM — live product
03 Sri Lanka

Private bus operator solution

Unified OS For Modern Fleets. The enterprise-grade operating system for Sri Lankan bus operators. Integrated LankaQR payments, real-time tracking, and advanced analytics.

React · Node.js · PostgreSQL

ptc-management.vercel.app
Private bus operator solution — live product
04 Dubai

Intelligent Voice Agents

AI voice for real business calls, managed in a way your team can understand. Nexus answers customer calls, asks the right questions, captures leads, and helps book next steps. Your team gets clear records and fewer loose ends.

+35%

Qualified Leads Per Month

nexus.builtapps.eu
Intelligent Voice Agents — live product
05 Australia

SMSF Administration

website for Simplifying SMSF Compliance & Administration Experience the efficiency of modern SMSF management. From setup to retirement, we provide fixed pricing, transparency, and expert support.

−60%

Client onboarding time

smsfadministrate.com.au
SMSF Administration — live product

How we work

No surprises. Ever.

Written scope, fixed milestones, weekly demos and a named lead. Every phase ends with your sign-off before we move on.
Our full process
  1. 01

    Week 1–2

    Discovery & scoping

    We map the workflow as it really runs today and agree the measurable outcome before any code is written.

    Scope documentAssumption logSuccess metric
  2. 02

    Week 2

    Proposal & milestone plan

    A fixed plan with costs per milestone. Quick wins that stabilise operations are sequenced first.

    Milestone roadmapFixed budget per phasePriority sequence
  3. 03

    Week 3 onward

    Build with weekly demos

    Short cycles on a shared staging environment, a demo every week and written follow-ups after every call.

    Weekly demoShared stagingWritten updates
  4. 04

    1–2 weeks

    Testing & launch

    QA, security checks and team training so launch day is uneventful — by design.

    QA coverageSecurity reviewTeam training
  5. 05

    Ongoing

    Support & evolution

    A predictable retainer for monitoring, patching and a steady backlog of improvements.

    MonitoringPatch cadenceImprovement backlog

Why teams choose us

A calm, senior team that stays.

We are deliberately small: you work with the engineers who build your system, and they are still here when it needs to grow.
Engineers and a client reviewing a product together

Direct access to senior engineers

No account-manager relay. Your technical lead joins every call and owns the outcome.

Three time zones, one team

  • Amsterdam · EU business partner14:40
  • Dubai · Gulf business partner17:40
  • Kandy · Sri Lankan branch19:10

GDPR by default

EU hosting regions, MFA, audit logs, and a plain-language DPA we sign up front.

Trust & security

Fixed milestones, visible progress

You own everything

Code, infrastructure and documentation live in your accounts from day one.

Tools we trust

ReactNext.jsTypeScriptNode.jsReact NativePostgreSQLFirebaseAWSAzureVercelPythonOpenAI & GeminiElevenLabsStripe

Free website check

Can Google and AI assistants see your website?

Many modern sites show almost nothing until JavaScript runs — so AI crawlers skip them. Check yours in seconds.

Business prospectus

Everything your board will ask, in one deck.

Who we are, what we deliver, how we work, our stack and our security posture — ready to forward internally.

Start a conversation

Let's build.

Tell us what slows your team down. We reply within one business day with honest next steps — even if that means a smaller project than you expected.

Scope a project Talk it through
Message on WhatsApp hello@builtapps.eu AI voice line: +1 (228) 220-9222

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Reply within 1 business day · No sales sequences