Services
Four services. One accountable team.
Tuesday · Rotterdam DC
Good morning, Sanne
Orders today
1,284
+12.4%
On-time rate
98.2%
+3.1%
Manual hours saved
31 h
this week
Throughput
Custom web & mobile applications
Platforms and apps that support daily operations, customer access and internal decisions — shaped around your existing process instead of forcing your team into a generic tool.
For SMEs we most often deliver internal tools, admin systems and customer portals with role-based access, audit trails and GDPR requirements designed in from the start.
How we approach it
- Requirements documented before development begins
- User flows kept simple and practical
- Built for maintainability, not short-term speed
- Codebases future teams can work with
IMAP · orders@
AI · confidence 0.97
Rules · 14 checks
Exact Online API
Slack #ops
Process automation & integrations
Most teams lose hours a week to re-typing, exporting and chasing. We connect the systems you already use and remove the manual steps in between — in a controlled, auditable way.
Where AI helps, we use it with human oversight, explainability and EU data-residency in mind. Where deterministic rules are more reliable or easier to audit, we use those instead.
How we approach it
- Map the process as it runs today
- Automate the highest-friction step first
- Human review where it matters
- Monitoring and alerts on every flow
Inbound call · +31 20 •• •• 418
AI receptionist · 02:14
AI voice & chat agents
Agents that answer every call and message, qualify the request and write it into your CRM — so a busy afternoon never costs you a customer.
We design the conversation, the hand-off rules and the guardrails with you, then connect the agent to calendars, CRMs and WhatsApp. Every conversation is logged and reviewable.
How we approach it
- Your tone of voice and policies
- Clear human hand-off rules
- CRM and calendar write-back
- Transcripts and quality review
p95 response
126 ms
Open tickets
2
Median first reply 41 min
Long-term support & evolution
Software needs care after launch. We keep systems secure, fast and aligned with how the business changes — through clear agreements and predictable communication.
Many SMEs prefer one long-term technical partner over a string of one-off vendors. That is the relationship we are built for, especially for companies without a large internal tech team.
How we approach it
- Uptime and error monitoring
- Security patching & dependency updates
- Monthly improvement cycles
- Named technical lead
Service library
Go deeper on a service.
Ways to work together
Start small. Scale with proof.
Milestone 2 approved
Client sign-off · Thu 16:42 CET
A good fit if you
Run on systems, not heroics.
- Rely on digital systems for daily operations
- Need custom solutions over generic tools
- Value documentation and predictable delivery
- Prefer a long-term technical partnership
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Tell us what slows your team down. We reply within one business day with honest next steps — even if that means a smaller project than you expected.
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