AI & Automation
AI-Powered Voice Agents for Effortless Customer Interaction
Scale your customer service without scaling your headcount. Available in 32 languages.
Overview
Give your customers instant, multilingual support with AI-powered voice agents. Handle routine inquiries, schedule appointments, qualify leads, and more, all while maintaining a consistent brand experience. Builtapps delivers scalable, reliable AI call agents tailored to the needs of European SMEs, freeing up your team to focus on complex customer needs and strategic initiatives.
Benefits
Enhance Customer Service
- Provide 24/7 support in 32 languages, expanding your reach and availability.
- Ensure consistent and professional handling of all inbound inquiries.
- Reduce customer wait times and improve satisfaction scores.
- Capture valuable customer data and insights for improved decision-making.
Improve Operational Efficiency
- Automate routine tasks such as answering FAQs and scheduling appointments.
- Free up your team to focus on complex customer issues and strategic projects.
- Reduce administrative overhead and labor costs associated with customer service.
- Integrate seamlessly with your existing CRM and other business systems.
Drive Business Growth
- Capture more leads and convert them into paying customers.
- Improve customer retention by providing personalized and responsive support.
- Gain a competitive advantage by offering innovative and accessible customer service.
- Scale your business without being limited by staffing constraints.
What you receive
Complete AI Voice Agent Solution
- Custom-configured AI voice agent tailored to your specific business needs.
- Support for 32 languages with high-quality, natural-sounding voice synthesis.
- Intelligent call routing and handling capabilities.
- Secure storage and management of call records and lead data, GDPR-compliant.
User-Friendly Management Dashboard
- Web-based dashboard for agent configuration and training.
- Real-time call monitoring and reporting.
- Lead management and tracking tools.
- Intuitive interface for non-technical users.
Seamless Integration and Support
- Integration with your existing phone system, CRM, and other business tools.
- Comprehensive documentation and training materials.
- Ongoing technical support and maintenance from Builtapps.
- Scalable architecture to accommodate future growth.
Builtapps Responsibilities
- Design, development, and deployment of the AI voice agent solution.
- Ensuring the solution meets your specified requirements and performance expectations.
- Providing ongoing technical support and maintenance.
- Adhering to all applicable European data privacy regulations, including GDPR.
Client Responsibilities
- Providing accurate and complete information about your business and customer service processes.
- Collaborating with Builtapps to define the scope and requirements of the AI voice agent.
- Providing timely feedback and approvals throughout the development process.
- Ensuring adequate network infrastructure to support the AI voice agent solution.
Our Assurances
- We guarantee the reliability and performance of our AI voice agent solutions.
- We provide clear and transparent pricing with no hidden fees.
- We are committed to delivering projects on time and within budget.
- We offer ongoing support and maintenance to ensure your AI voice agent remains effective.
Use cases
Small Shops & Retail
- 01Answering customer inquiries about product availability, pricing, and store hours.
- 02Scheduling appointments for consultations or product demonstrations.
- 03Taking orders over the phone and processing payments.
- 04Providing directions to the store and answering questions about parking.
Solo Business Owners & Professionals
- 01Managing inbound calls and filtering out spam or unwanted calls.
- 02Scheduling appointments and sending reminders.
- 03Qualifying leads and capturing their contact information.
- 04Providing basic information about your services and pricing.
Small Firms & Service Providers
- 01Handling customer inquiries about service offerings and availability.
- 02Dispatching technicians or service personnel to customer locations.
- 03Providing support and troubleshooting assistance over the phone.
- 04Collecting customer feedback and resolving complaints.
Process & timeline
Discovery & Requirements Gathering
- We'll start with a consultation to understand your business needs and customer service goals.
- We'll define the scope and requirements of your AI voice agent, including languages, features, and integrations.
- We'll create a detailed project plan and timeline.
Configuration & Training
- We'll configure the AI voice agent with your specific business logic and information.
- We'll train the agent to handle common customer inquiries and tasks.
- You'll have the opportunity to review and provide feedback on the agent's performance.
Deployment & Integration
- We'll deploy the AI voice agent to your phone system and integrate it with your existing business tools.
- We'll provide ongoing monitoring and support to ensure optimal performance.
- You'll have access to our user-friendly management dashboard for agent configuration and reporting.
1
1 Day
Initial Consultation & Planning
Discuss your needs and define the project scope.
2
3 Days
AI Agent Configuration & Training
Configure and train the AI voice agent with your specific data.
3
5 Days
System Integration & Testing
Integrate the agent with your existing systems and conduct thorough testing.
4
2 Days
Deployment & Launch
Deploy the AI agent and launch it to your customers.
5
Ongoing
Ongoing Monitoring & Support
Provide continuous monitoring and support to ensure optimal performance.
Typical timeline
Expect a complete AI voice agent deployment within approximately two weeks.
Start a conversation
Ready to talk?
Tell us what slows your team down. We reply within one business day with honest next steps — even if that means a smaller project than you expected.
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